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Monday, September 17, 2012

Cyber Threats & Vulnerability, Part 2: Hiding behind Educational Institutions’ Integrity and Credibility:


Every high school, college and university around the world depends on the perception of their professional credibility in order to attract students to attend their school. Public high schools increasingly have to sell themselves to their communities as private schools, homeschooling as new charter schools rise in popularity and effectiveness. As publicly funded vouchers and inner city lottery selections have proved, schools must compete to garner students’ attention, and attendance despite the socioeconomic status of their community. College grants, scholarships and student loans offer ways to make higher education seemingly accessible to all. But these educational institutions still depend on a student to pay fees to attend and use federal and state funding in order for the school to survive in any economy. In order to support their mission, schools must accept and retain a specific number of students on a yearly basis. Every school wants to be credible and attractive, especially in an increasingly digital world. Integrity and digital relevance are of high importance.
However, the increasing use of emergent technologies to serve the needs of the institution is having a negative effect. Students are being pitted against the school or against the technology company that the school has contracted to use. In a well publicized case in 2007, students from a suburban Washington D.C. high school sued iParadigms LLC over copyright infringement of original student work. In such cases, even though the school is the business client, the client must financially support any criticism against the company’s integrity. As is evidenced by the following paragraph taken from the TurnItIn website, a school must bear the brunt of all legal fees when such a case is brought against TurnItIn for false allegations, copyright infringement, and are held liable for any defamation of character suit by students trying to defend themselves against the findings of this software.
Indemnification:
You agree to indemnify and defend iParadigms from any claim (including attorneys fees and costs) arising from your (a) use of the Site, (b) violation of any third party right, or (c) breach of any of these Terms and Conditions. You agree to cooperate as reasonably required in the defense of any claim. iParadigms reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification under this section and, in any event, you agree not to settle any such matter without the prior written consent of iParadigms.

As is evidenced above, this private company's programmers are hiding behind the school’s reputation. This indemnification clause causes the client to not question the integrity of the software, instead the school questions the integrity of the student when any conflict arises. Therefore, the college must financially and legally defend their honor by subjecting a student to jumping through hoops to defend their own integrity. Many students do not have the same resources or body of work to prove their innocence against a system that has produced what may be a ‘false positive’ due to correlation or coincidence. Student work could merely be producing similarity to the works in the database, particularly if the school employs the same teacher, syllabus, and list of assignments year after year.

As evidenced by the following document forwarded to the University of Arizona faculty by an iParadigms company representative, the university is instructed to demand their students use this software to prevent possible plagiarism:

If you decide to take and continue in this course, you are agreeing to submit your papers
online, when so instructed, to a plagiarism-prevention program called TurnItIn.com.
When you set up your individual account with TurnItIn.com for this class, make sure you
understand and consent to all the terms that the program provides you at that point.  You
should note that TurnItIn.com – always without your name and any personal information
– will retain your paper as part of their database so that students who plagiarize from it
can be detected.   Because of this program, the vast majority of you who do your own
work and cite your sources of information properly will not have to compete with students
who commit undetected plagiarism.  Anyone who has questions or problems with
TurnItIn.com may talk privately about these with the instructor.”
                (you can read the entire PDFdocument here Legal Issues regarding TurnItIn.com)  

A high school student dare not criticize the use of TurnItIn without inviting suspicion over their possible intent to plagiarize. A college student is making a choice over what university they attend, and what classes or major they pursue. So the course syllabus that requires every writing assignment to run through a suspect database hides behind the supposed “choice” of a student to elect to study somewhere, or something else. Often, questioning the use of untested and uncertain software programs is seen as questioning the integrity of the individual teacher, course of study, or school itself. Teachers and administrators are familiar and adept at having to defend the choice of curriculum, textbooks, and methods used within the classroom. Students and parents are left with the choice to support these decisions or go somewhere else.

By determining to use this software, colleges have accepted the results of this software above the word of the student. When a student has been accused of plagiarism the only recourse against this blemish on their integrity and character is to request an ethics committee review. In a normal court of law, when a citizen is accused of a crime, they are innocent until proven guilty and allowed legal representation. However, in academia, they are stripped of their right to legal representation as is evidenced by the following statement from the Ethics Committee of the University of Phoenix:

*Please be aware, per the student code of conduct, tape, digital, or other electronic recording of the committee meeting is not permitted. Also, Students are not entitled to representation by an attorney or any other third party at any point in the process.

In the case of a high school student being accused of this type of crime, parents automatically believe the evidence provided by the school. After all, the school wouldn't lie about such a thing, right? What happens to that student as a result of such an allegation?  The student withdraws and finds the doors of other schools and institutions suspect of their future behavior. Instead of teaching students how to cite sources properly, TurnItIn brands students as cheaters, determining their academic and professional careers suspect of future abuse. The innocent student may become depressed because no one believes them, asserting the integrity of the school above the integrity of the individual. These students are the eggs that must be cracked to prepare the omelet of greater defense against plagiarism. Parents of accused students must hire a forensic computer expert in order to clear their child's name, moving thousands of dollars previously earmarked for academic growth towards producing an affidavit to prove their innocence. And in the case of a false positive or incorrect assessment, does the school reimburse the parent or student these costs? Not based on the ‘terms and conditions’ agreed upon by simply using or piloting the program within the classroom.

Exonerated students are left to move on with life and often must sign anti-disclosure agreements to prevent a scandal. If other schools heard about the actual effects that use of this software breeds, they might not pledge future financial support to this private company. And therein lies the problem: legally, the company is set up to gain at the expense of the school’s integrity and the student’s career. When are we going to realize that the risks are too high for the potential rewards this company produces? Next, we will examine the way this company advertises for future clients using the integrity of the institutions they are supposed to protect. Also, we will see whether or not the system actually produces the desired results of a safer, plagiarism-free world that it claims.

Invited co-author of this article, Sean McGowan is published author, a teacher of Civics and American History, as well as a Chaplain.

Part 3: Tricks and Illusions - False Advertising To Produce Sales

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